Privacy Policy

Last Updated: January 2024

At Smail Medical, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account
Place an order
Sign up for our newsletter
Contact our customer service
Participate in promotions or surveys

This information may include:

Name
Email address
Phone number
Shipping and billing address
Payment information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address
Browser type
Operating system
Pages visited
Time spent on pages
Referring website

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders
Send you marketing communications (with your consent)
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who help us operate our business (payment processors, shipping companies)
Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

SSL encryption for all data transmission
Secure server infrastructure
Regular security assessments
Limited access to personal information

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable

6. Cookies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings.

7. Age Verification

Our website is intended for users aged 21 and older. We do not knowingly collect information from individuals under 21.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: smail@smailmed.com
Phone: +86 193 1943 3340